Cammie Calls Tech Support

  • Season 1 , Ep 5
  • 06/30/2002
  • Views: 20,057

When Cammie calls tech support for computer help, she ends up getting wildly turned on by a hapless support technician. (3:42)

( phone ringing )

COMPUTER SERVICE.

( woman )Hi, umm, I'm calling because Ineed some help with my computer.

OKAY.

RIGHT NOW THE COMPUTER IS SAYINGTHAT IT CAN'T READ MY "A" DRIVE.

HUH...

TYPICALLY THAT'SA CUT-AND-DRY THING.

UH-HUH.

TYPICALLY THE DRIVEITSELF IS DEAD.

IF IT CAN'T READ ANY FLOPPIESIN THERE, THE DRIVE IS DEAD.

OKAY.

IS THAT BAD ?

WELL, IT'S NOT BAD, BUTYOU'RE GONNA NEED IT REPLACED.

YOU'RE GONNA RUN PROBABLY ABOUT$90 PARTS AND LABOR TO DO IT.

OKAY.

SO I'LL BE AVAILABLELIKE, TOMORROW ?

OKAY... CAN I ASKYOU A QUESTION ?

Sure.

HOW LONG HAVE YOU BEENA TECH SUPPORT GUY ?

ABOUT NINE YEARS.

OH, WOW.

OKAY, 'CAUSE YOU JUST SOUND LIKEYOU KNOW WHAT YOU'RE DOING.

YEAH, I DO THIS WORKDAY IN AND DAY OUT.

PROBABLY 13 HOURS A DAY,12 DAYS A WEEK.

WHAT KIND OFWORK DO YOU DO ?

OH, SERIOUSLY ?

Yeah--I'M A DANCER.

OH, OKAY.

So, umm...

WE COULD TALK MORE.

I CAN GET OUT THERE ON-SITEAND TAKE A LOOK AT IT.

AND GET IN THERE ANDFIND OUT WHAT THE PROBLEM IS.

OKAY, WHAT'S H.T.M.L. ?

H.T.M.L. IS HOW THEYPROGRAM WEBPAGES.

( breathing heavily )UH-HUH.

It's a programminglanguage.

MM-HMM.

BASICALLY WHAT THEY DOIS PROGRAM WEBPAGES.

RIGHT.

And basically youget somebody who...

IS INTO PROGRAMMINGWEBPAGES--

OH, MY GOD, JUST KEEP TALKINGFOR LIKE ANOTHER MINUTE.

I JUST LOVETHE SOUND OF YOUR VOICE.

OKAY, WELL, YOU SURE YOUDON'T WANT ME TO MEET YOU

AND TELL YOU ABOUTTHIS STUFF ?

WHY, WOULD YOU WANNAMEET ME TONIGHT ?

UMM, WELL, NO,I'VE GOT PLANS ALREADY.

OH, GOD !

OKAY, WELL,THEN I PROMISE--

WELL, MAYBE I CAN, WHAT'SYOUR ADDRESS WHERE YOU ARE ?

UH, I'M ON,I'M ON PHILADELPHIA.

WHAT'S THE NUMBER ?

120 WEST.Okay.

BUT DO ME A FAVOR.

CAN YOU JUST TALK TO ME FORONE MORE MINUTE, SERIOUSLY

'CAUSE I'M LIKE,I'M LIKE HALFWAY THERE.

OKAY, UMM...

LIKE, WHAT'S A MEGABYTE ?

JUST TELL ME THINGS THAT YOUTHINK I WOULD HAVE NOTHING---

I WOULDN'T KNOWANYTHING ABOUT.

WHAT IS A MEGABYTE ?

Well, what a megabyte is,it's basically a million...

Oh, God...BYTES.

YEAH ?

And there'seight bytes--

YEAH ?Basically to a bit.

UH-HUH...

OH, MY GOD.

IT'S IN BINARY LANGUAGEIS WHAT IT IS, ZEROES AND ONES.

UH-HUH.

ARE THERE A LOT OF THEM,A LOT OF ZEROES AND ONES ?

YEAH, BASICALLY,WHEN THE--

WHEN THE PROGRAMMERS...

YEAH ?

Program the webpages,it's basically in code.

UH-HUH.

IT'S USUALLYIN LIKE C++.

OH, MY GOD, YEAH, OH GOD,THAT'S WORKING, YEAH ?

RIGHT.

YEAH ?

And basicallythe guy programs code.

YEAH ?

Okay, and basically there'seight bits to a byte.

YEAH ?

When the guy programsthe H.T.M.L. code in,

he sits and he designsthe webpage the way

the customer likes it.

OKAY, OKAY, SHUT UP,STOP TALKING.

OKAY.

OKAY.

WOW, OKAY.

YOU HAVE A GREAT VOICE,THANK YOU SO MUCH.

OKAY.

ARE YOU STILL GONNACOME OVER TOMORROW ?

YEAH, I CAN COME OUT ANDSEE WHAT'S GOING ON WITH IT.

OH, THAT'S GREAT.

ALL RIGHT, LET'S SEETHE SCHEDULE.

LET ME GRABMY CLIPBOARD HERE.

You know what ?HUH ?

Do me a favor.

I'M GONNA CALL YOU BACKTO MAKE THE APPOINTMENT

'CAUSE TOMORROW I'M KINDA CRAZYSO I'LL JUST CALL YOU BACK.

OKAY, YOU SURE YOU DON'T WANT METO COME OUT AND CHECK IT OUT ?

NO, I DO, BUT LET ME JUST CALLYOU BACK AND TELL YOU WHEN.

OKAY.Okay, sweetie.

YOU WANNA CALL ME BACKTONIGHT OR TOMORROW ?

UH, I'LL CALLYOU BACK TONIGHT.

OKAY, IF YOU DON'T GET ME JUSTLEAVE A MESSAGE ON MY MACHINE.

I PROMISE I WILL.

OKAY, ALL RIGHT,YOU PROMISE ?

I PROMISE, BABY.All right.

OKAY, I LOVE YOU,OKAY, BYE.

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